Insight
PhD Holder and result-oriented Director with 25 years experience with involvement in all levels of Business Strategy, Sales and Marketing, Managing Project and Product Development. Aside of managing a company, he is also the best corporate trainer and public speaker in seminar and conference.
Friday, 26 July 2024
Ever felt like your project ballooned into a monster, devouring your budget and deadlines? That, my friend, is the sneaky culprit known as scope creep!
Key Takeaways:
But fear not! By leveraging the power of PMBoK® (Project Management Body of Knowledge), you can identify, control, and ultimately slay this project monster.
So, what exactly is scope creep?
According to the PMBoK® Guide – Seventh Edition (PMBoK®, 2021), scope creep is the unauthorized addition of features, functions, or other deliverables to a project. It's essentially uncontrolled growth in project scope. Think of it this way: You plan a cozy dinner party for four, but by the time everyone arrives, you're scrambling to cook for eight!
Scope creep disrupts the project's original plan, impacting everything from budget and schedule to resource allocation and team morale.
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There are several culprits behind scope creep, but some of the most common, as identified by PMI® include:
1. Ambiguous or Unrefined Scope Definition
A project with a fuzzy goal or unclear deliverables is like a recipe without measurements – anything goes! This ambiguity allows for misinterpretations and leaves room for stakeholders to suggest additions that weren't originally envisioned.
2. Lack of Formal Scope or Requirements Management
Without a defined process for capturing, documenting, and approving project requirements, new ideas can easily creep in, hindering the project's original goal.
3. Inconsistent Process for Collecting Product Requirements
If stakeholders submit requirements arbitrarily, or if the process for gathering and prioritizing them is unclear, important details might be missed, leading to last-minute additions.
4. Lack of Sponsorship and Stakeholder Involvement
Without strong sponsor and stakeholder engagement throughout the project, changes in priorities or misunderstandings about the scope can easily occur.
5. Project Length
Longer projects are naturally prone to scope creep as external factors and stakeholder needs may evolve over time.
Let's see scope creep in action! (and how to stop it)
Imagine you're tasked with revamping a company's existing website. The initial scope outlines a user-friendly website with clear product information and a contact form. Everything seems on track until a stakeholder suggests adding an e-commerce functionality. This addition is exciting – it allows for online sales! But hold on – e-commerce requires significant development effort, including secure payment gateways, shopping cart features, and inventory management.
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PMBoK® provides a framework for proactive scope management, helping you avoid the pitfalls of scope creep. Here's how to tackle it:
Following PMBoK® recommendations, formally document the proposed e-commerce addition. Outline the specific features, functionalities, and technical requirements involved.
Gather your team to analyze the feasibility and impact of the e-commerce addition. This should involve estimating the additional time, resources, and budget required.
Open and transparent communication is key! Discuss the options with stakeholders, including the potential delays, cost increases, and impact on other project deliverables.
If the stakeholders decide to proceed with the e-commerce addition, formally update the project scope baseline using PMBoK® guidelines. This revised baseline should reflect the new deliverables, budget, and schedule.
Taming scope creep isn't about being a project dictator, it's about working collaboratively to ensure everyone's on the same page. With PMBoK® as your guide, you can deliver projects that meet expectations, stay within budget, and avoid the sugar crash of scope creep.
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Larson, R. & Larson, E. (2009). Top five causes of scope creep ...
and what to do about them. Paper presented at
PMI® Global Congress 2009—North America, Orlando, FL.
Newtown Square, PA: Project Management Institute.
Martins, J. (2024, March 2). What is Scope Creep and 7 Ways to Avoid it [2024].
Asana. https://asana.com/resources/what-is-scope-creep
Project Management Institute (PMI). (2021). A Guide to the Project
Management Body of Knowledge (PMBOK Guide). 7th ed.
Newton Square, PA: Project Management Institute.