Communicate the goals and benefits of the ISO 20000 certification and the approach for achieving ISO 20000 compliance with everyone within the organization and determine gaps in the current situation. Organizations should decide which parts of the organization are covered by the ISO 20000 certificate to limit the scope of their ISO 20000 certification.
Establish a project board by choosing a project manager and project staff, along with preparing a project plan, assigning tasks, and choosing an auditor and an experienced external advisor before preparing for the ISO 20000 certification audit. Lastly, conduct the actual ISO 20000 audit carried out by an external auditor from a Registered Certification Body (RCB).
Continual improvement of IT Services - inspiring customer confidence
Increased rate of change and staff productivity - leading to reduced long-term cost and risk of failure to meet business objectives
An accurate asssessment of your company's internal process and activities with which to effectively implement improvements
Access to key markets - in which it is mandatory to be ISO 20000 Compliant
Multimatics as a consulting company has been trusted by various industries, we have several consulting services, one of our Top Services is ISO/IEC 20000 Implementation & Certification. We have served various companies and institutions started from Government Institution, State-Owned companies, e-commerce, mining companies, university and many more. We using a comprehensive approach to increase the capacity of People, Process, & Technology within your company based on standards, frameworks, and best practices.