Training & Certifications

Professional Scrum Master™ II

Offered by Scrum.org™, the Professional Scrum Master™ II (PSM II) certification validates your ability as a Scrum Master to apply the Scrum framework, support Scrum Teams and solve complex problems in the real world. The Professional Scrum Master™ II (PSM II) program offered by Multimatics is designed to equip participants with advanced Scrum knowledge and in-depth Scrum Master experience. The training material is prepared based on the latest edition of PSM II, accompanied by discussions and exercises to work on the questions.

By the end of the program, participants will be able to:

  1. Know what practices, tools, skills, and stances make an effective Scrum Master
  2. Understand how the Scrum principles and values guide Scrum Masters in their decisions
  3. Learn how the Scrum Master acts as a servant-leader and improves their ability in this role
  4. Know what the Scrum Master can do to support Developers and Product Owners to become more effective
  5. Explore ways the Scrum Master can change the environment to make it more conducive for Scrum Teams to be successful with greater agility
  6. Provide tips and techniques for the Scrum Master to work with the rest of the organization in support of their Scrum Teams
  7. Improve the effects on the organization of a successful Scrum Master
  8. Learn how to deal with team conflict
  9. Master the skill of removing impediments
  10. Effectively communicate the importance of a "Done" Increment
  11. Discover strategies for supporting the Scrum Team
  12. Understand the challenges of middle management in the context of Scrum

The program is suitable for:

  • Practitioners that are interested in starting a career as a Scrum Master
  • Scrum Masters, Agile/Scrum Coaches, and consultants looking to improve their use of Scrum
  • Anyone involved in product delivery using Scrum

This program is 2 days of intensive training class.

Participants must have PSM I certification in order to take this certification.

The program provided by Multimatics will be delivered through interactive presentation by professional instructor(s), group debriefs, individual and team exercises, behavior modelling and roleplays, one-to-one and group discussion, case studies, and projects.

Participants will take PSM II Exam which consists of 30 multiple choice, multiple answer, and true/false questions. They will be given 90 minutes to finish the exam. Participants who successfully passed the exam will be given an official Professional Scrum Master™ II (PSM II) certification from Scrum.org™.

  1. Empiricism
  2. Scrum Values
  3. Scrum Team
  4. Events
  5. Artifacts
  6. Done
  1. Self-Managing Teams
  2. Facilitation
  3. Leadership Styles, Coaching and Mentoring
  1. Product Backlog Management
  2. Stakeholders & Customers
  1. Organizational Design & Culture

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