Training & Certifications

CompTIA A+ Core 1 (220-1101)

Offered by CompTIA, CompTIA A+ Core 1 (220-1101) is the essential qualification for beginning a career in IT Support. In order to receive the CompTIA A+ certification, you must pass two exams: Core 1 (220-1101) and Core 2 (220-1102). The CompTIA A+ Core 1 (220-1101) training program offered by Multimatics is designed to help participants acquire the knowledge and skills required to conduct install, configure, and troubleshoot hardware issues in your organization. The training material is prepared based on CompTIA A+ Core 1 (220-1101) Exam Objectives Blueprint, accompanied by discussions and exercises to work on the questions.

Multimatics is an Authorized Training Partner for the CompTIA A+ program accredited by the CompTIA.

At the end of the program, the participants will be able to :

  • Install, configure, and maintain computer equipment, mobile devices, and software for end users
  • Service components based on customer requirements
  • Understand networking basics and apply basic cybersecurity methods to mitigate threats
  • Properly and safely diagnose, resolve, and document common hardware and software issues
  • Apply troubleshooting skills and provide customer support using appropriate communication skills
  • Understand the basics of scripting, cloud technologies, virtualization, and multi-OS deployments in corporate environments

This program is suitable for those considering a career in IT and computer-related fields.

This program is 5 days of intensive training class.

The program provided by Multimatics will be delivered through interactive presentation by professional instructor(s), group debriefs, individual and team exercises, behavior modelling and roleplays, one-to-one and group discussion, case studies, and projects.

Have 12 months of hands-on experience in a help desk support technician, desktop support technician, or field service technician job role is recommended.

Participants will take CompTIA A+ Core 1 (220-1101) Exam which consists of 90 multiple choice and performance-based questions. They will be given 90 minutes to finish the exam. Participants who successfully passed the exam will be able to take the CompTIA A+ Core 2 (220-1102) exam.

  1. Install and Configure Laptop Hardware and Components
  2. Compare And Contrast the Display Components of Mobile Devices
  3. Set Up and Configure Accessories and Ports of Mobile Devices
  4. Configure Basic Mobile-Device Network Connectivity and Application Support
  1. Compare and Contrast Transmission Control Protocol (TCP) and User Datagram Protocol (UDP) Ports, Protocols, and Their Purposes
  2. Compare and Contrast Common Networking Hardware
  3. Compare and Contrast Protocols for Wireless Networking
  4. Summarize Services Provided by Networked Hosts
  5. Install and Configure Basic Wired/Wireless Small Office/Home Office (SOHO) Networks
  6. Compare and Contrast Common Network Configuration Concepts
  7. Compare and Contrast Internet Connection Types, Network Types, and Their Features
  8. Use Networking Tools
  1. Explain Basic Cable Types and Their Connectors, Features, and Purposes
  2. Install the Appropriate RAM
  3. Select and Install Storage Devices
  4. Install and Configure Motherboards, Central Processing Units (CPUs), and Add-On Cards
  5. Install or Replace the Appropriate Power Supply
  6. Deploy and Configure Multifunction Devices/Printers and Settings
  7. Install and Replace Printer Consumables
  1. Summarize Cloud-Computing Concepts
  2. Summarize Aspects of Client-Side Virtualization
  1. Apply the Best Practice Methodology to Resolve Problems
  2. Troubleshoot Problems Related to Motherboards, RAM, CPU, and Power
  3. Troubleshoot and Diagnose Problems with Storage Drives and RAID Arrays
  4. Troubleshoot Video, Projector, and Display Issues
  5. Troubleshoot Common Issues with Mobile Devices
  6. Troubleshoot and Resolve Printer Issues
  7. Troubleshoot Problems with Wired and Wireless Networks

Scroll to Top