ISO 20000-1: 2018 and ISO 27001: 2013 Integration in Jasa Raharja with Multimatics!

As many management systems share common processes, it is possible to take an integrated approach to implementing them. All management systems based on ISO standards have one thing in common: the known cycle of Deming or PDCA (Plan, Do, Check, and Act), which can make the integration of various ISO standards in an organization easier: ISO 9001, ISO 14001, ISO 27001, ISO 20000, ISO 22301, etc.

ISO/IEC 27001 and ISO/IEC 20000-1 are two such standards that share many of the same controls and control objectives. Therefore implementing a service management system (SMS) and an information security management system (ISMS) using an integrated approach would seem ideal.

Additional benefits of taking an integrated approach to SMS and ISMS implementation include:

• Increased credibility in offering secure and efficient IT service, to both internal and external customers, and stakeholders.

• Considerably cheaper costs compared to implementing each individually

• Time savings owing to not having to develop processes twice that are common to both standards

• The elimination of unnecessary or duplicate processes

• A greater awareness of both service management and information security between service management and information security personnel

• Any organisation that is certified to ISO/IEC 27001 can more easily meet the requirements for information security in ISO/IEC 20000-1.

With these benefits being clear, it would seem that taking an integrated approach to SMS and ISMS implementation would be wise.

Multimatics is grateful for the trust given by Jasa Raharja in ISO 20000-1:2018 and ISO 27001:2013 integration. Jasa Raharja has successfully integrated ISO 20000-1:2018 and ISO 27001:2013. Hopefully the implementation of the Information Security Management System and the IT Service Management System at Jasa Raharja will run smoothly and become more trustworthy, competent, harmonious, loyal, adaptive, as well as collaborative.

Do you want to integrate your ISO 20000-1: 2018 and ISO 27001: 2013? Contact us now and get your best experience in IT Consultancy with Multimatics!