Insight
Dr. Agus Setiawan
PhD Holder and result-oriented Director with 25 years experience with involvement in all levels of Business Strategy, Sales and Marketing, Managing Project and Product Development. Aside of managing a company, he is also the best corporate trainer and public speaker in seminar and conference.
4 Key Types of Communication in Workplace
Tuesday, 04 May 2021
Communication skills are vital to a healthy and efficient workplace. Often categorized as a “soft skill” or interpersonal skill, communication is the act of sharing information from one person to another person or group of people. Furthermore, these are several key types of communication in workplace described as follows.
Verbal
Verbal communication is the use of language to transfer information through speaking or sign language. It is often used during presentation, phone calls, video conferences, meeting and 1 on 1 conversations.
Non-verbal
Non-verbal communication is the use of body language, gestures, mimics and facial expression to convey information to others. It is helpful when trying to understand other people feelings and thoughts.
Written
Written communication is the act of writing, typing or printing symbols like letters and numbers in order to convey information. It is helpful because it provides a record of information for reference. Further, it is commonly used in emails, chats, books, pamphlets, blogs, letters, memos and so on.
Visual
Visual communication is the act of using photographs, art, drawings, sketches, charts and graphs to convey information. Visuals are often used as an aid during presentations to provide helpful context alongside written or verbal communication.
Conclusion
To sum up, in this disruptive era, communication becomes crucial skills in workplace. Therefore, by knowing and implementing the key types of communication above into the business organization, it will help the productivity and efficiency in the workplace which can lead to growth and success of the organization.
Reference:
Editorial Team. (2020). 4 Types of Communication (With Examples). Indeed blog. https://www.indeed.com/career-advice/career-development/types-of-communication
Editorial Team. (Accessed in January 20, 2021). Four Types of Communication in the Workplace to Increase Efficiency and Productivity. Workplace-communication blog. http://www.workplace-communication.com/four-types-communication.html