The Effective Multicultural Communication with Indonesian program provides the participants with the development of key knowledge and intercultural communication skills to work in a culturally complex environment. This essential knowledge will help the participants to navigate into business and social settings when doing business in Indonesia.
Effective Multicultural Communication With Indonesian
Program Objectives
Program Modules
- Assessment of own personal work style, preferences & business approaches
- Mapping of cultural mindset of business behavior of Indonesian
- Top 10 Tips for Working Effectively with the Indonesian
- Important business incidents in Indonesia
- Introductions and greetings
- Protocol, etiquette and “dos & don’ts”
- Entertaining, hosting and guesting, giving gifts
- Roles of men and women
- Important language phrases and usage in business & social situations
- Land of contrasts. Understanding Indonesian economic, regional, political and social diversity.
- Indonesian culture and the emerging values of ‘new’ Indonesian.
- Corruption in Indonesia and the legacy of the recent past.
- Indonesian views of the world and Indonesia’s relationship with other countries.
- Indonesian models of leadership and management, and how they differ from the West.
- Indonesian attitudes to time, deadlines and schedules and how to work with them.
- Boss/subordinate, client/colleague relationships
- Exploring the concepts of multicultural team leadership
- Managing diverse teams and partnerships
- Virtual communication across cultures
- Dealing with status: managing and navigating hierarchy
- Information control and exchange; sharing ideas and showing feelings
- Attending and running meetings; what to expect; who should lead?
- Colleague engagement & presentations (direct – indirect communication)
- Gaining trust/results: building relationships
- Colleague relations/engagement - differing cultural perceptions
- Assertiveness & accountability (influence of hierarchy/equality based cultures)
- Business planning (concepts of time; sense of urgency, multi-focus)s
- Negotiating/responsibility/initiative in group vs individual-oriented cultures
- Decision making (rules/procedures – situational; ‘multiple truths’)