Diginovation | Syllabus
DIS: A Successful Guide to Digital Transformation
In today's era, business agility, resiliency, and productivity are the most crucial factors in determining the success of any enterprise. Due to today's advancements, customer habits and needs have changed and thus, business operations and models must also change. Enterprises must innovate, change operating and business models, adopt customer centricity culture, and take advantage of emerging technologies to successfully undergo digital transformation and survive in this disruptive era.
However, not many businesses could successfully embrace the digital era as they face failures in adopting the right digital innovation strategy. Typically, they are the ones who put too much focus in technology, without balancing them with the right digital mindset, culture, and changes in business model.
This program provides a strategic framework to build a disruptive digital business model that could lead you to a successful digital transformation. You also learn how to lead yourself, your team, and your organization successfully through a massive transformational change.
Program Details
Durations
This program is a 3-day intensive training class.
Method of Delivery
This program will be consisted of interactive presentation by instructor, group debriefs, individual and team exercise, behavior modeling and role-plays, one-to-one and group discussion, case studies and small projects.
Who Should Attend?
This executive education program is specifically designed for executive, professionals, and practitioners, and for those who are enthusiast in the field of digital transformation.
Program Objectives
By the end of the program, participants will be able to:
- Understand that digital transformation is not merely about purchasing or presenting technology in business, but it is also about the people and processes related to the digital transformation;
- Embrace the concept of customer centricity and feel empowered to take the necessary steps toward making every customer experience an excellent one;
- Define and execute the company’s digital vision through excellent business model and organizational change management;
- Construct the means for extracting business-focused insights from data, understand how value and information flows in a business and use it to identify business opportunities;
- Increase business' resilience to cyber-attacks for a safer digital transformation process;
- Able to response to competitive pressure, to adapt fast to changes in market demands and seize opportunities;
- Build innovation culture to encourage collaboration and employee empowerment, while also apply knowledge into actual action that creates value for others
Examination Details
Duration
3 Days
Format
-
Level
-
Passing Grade
65%
Program Modules
Customer Centric
Topic Covered
- Transforming Customer Experience with Design Thinking
- Customer Driven vs. Product Driven: Which One is the Best for Customer Value Growth?
- Predicting Changing Needs with Customer Analytics