The leading edge of performance measurement is essential for evaluating how well an educational institution’s initiative with the school’s core vision and goals. Leaders need to improve organizational performance and internal communication in the academic sector to become responsible for leading educational institutions. By following this program, participants will learn Balanced Score Card as a set of tools to measure performance from four interrelated perspectives: customer, internal processes, learning and growth, and financial. These four perspectives reflect the nature of an organization’s value-adding activities. Participants will also learn about the Balanced Score Card in the educational management system, its advantages, and its implementation.
Balanced Score Card
Program Objectives
Program Modules
- The origin of Balanced Score Card
- It’s connection with performance management
- Benefits of implementing Balanced Score Card
- Balance Scorecard core features, strategy, and values
- The strategic ideas of customer perspective in Balanced Scorecard
- Time, quality, performance and service
- Specific measures from customers view to meet what they need and create customers value
- Develop high-quality students and graduates
- The strategic ideas of internal processes perspective in Balanced Score Card
- The way to achieve students’, parents’, and stakeholders’ expectations are important to link management between key internal employees so they have clear understanding goals, targets, and contribute to the school’s mission
- The strategic ideas of learning and growth perspective in Balanced Scorecard
- Teaching and learning process quality
- Infrastructure quality; classrooms, equipment, etc
- The strategic ideas of financial perspective in Balanced Scorecard
- Proper school financial management
- Common financial objectives concentrate around profitability, growth, and value
- Cascading and Simplifying Balanced Score Card
- Examples of organizations that use Balanced Score Card
- Analyze the use of Balanced Score Card in Education field
- Practice to compose goals and objectives using Balanced Score Card method
- Conclusion and summary judgement