Campus Affiliate | Syllabus
Information Technology Specialist (ITS): Device Configuration and Management
This program provides participants with the skills to configure and manage IT devices, ensuring optimal functionality and security. Topics include device setup, troubleshooting, maintenance, and policy management across diverse hardware and operating systems.
Program Details
Durations
The program is a 3-day intensive training class.
Method of Delivery
The program provided by Multimatics will be delivered through interactive presentation by professional instructor(s), group debriefs, individual and team exercises, behavior modelling and roleplays, one-to-one and group discussion, case studies, and projects.
Who Should Attend?
This program is suitable for:
- Aspiring IT technicians or system administrators.
- Students and professionals interested in foundational knowledge of device management.
Program Objectives
By the end of the program, participants will be able to:
- Learn how to configure devices across different operating systems.
- Understand device management best practices for enterprises.
- Troubleshoot and resolve common device-related issues.
- Apply security policies to safeguard devices and data.
- Develop practical skills for managing devices in IT environments.
Examination Details
Participants will take IT Specialist: Device Configuration and Management Exam which consists of 31-41 questions. They will be given 50 minutes to finish the exam. Participants who successfully passed the exam will be given an official IT Specialist: Device Configuration and Management certification from Certiport.
Program Modules
Module 1: Windows Installation and Configuration
Topic Covered
- Install Windows using the default settings
- Configure user account options
- Configure desktop settings
- Manage accessibility settings
- Manage updates