Business Case
A Leading Financial Institution in Indonesia Strengthens Cyber Resilience with Global Frameworks to Safeguard Trust and Compliance
In today’s high-risk digital financial ecosystem, the banking sector has become a prime target for increasingly sophisticated cyber attacks. From ransomware to credential theft and deep system compromise, the stakes are not just operational, they are existential. As a leading financial institution in Indonesia and a Bank Buku III, this organization recognized that cybersecurity must be proactive, structured, and aligned with global standards to safeguard critical assets and preserve stakeholder trust.
To strengthen its cybersecurity posture, this institution launched a strategic initiative that combines the strengths of both the NIST Cybersecurity Framework (CSF) 2.0 and ISO/IEC 27001:2022. This complementary approach merges adaptive risk management with a robust security governance structure, reinforcing the organization’s resilience in the face of evolving threats—while also aligning with the spirit of SEOJK No. 29/SEOJK.03/2022 on Cyber Resilience and Security for Commercial Banks. Multimatics was selected as the trusted partner to lead this initiative, driving measurable improvements across people, processes, and technology.
What Solution We Offered—and Why It Mattered
Multimatics partnered with the institution through a structured and risk-aligned approach.
The initiative delivered dual-layered benefits by combining:
NIST Cybersecurity Framework (CSF) 2.0 - To assess the bank’s cybersecurity maturity across the 6 (six) core functions, Govern, Identify, Protect, Detect, Respond, and Recover—while mapping priorities based on business risk and operational context.
ISO/IEC 27001:2022 - To validate and strengthen the effectiveness of Information Security Management System (ISMS) and maintain alignment with international compliance expectations.
etc.
Rooted in globally recognized frameworks, this collaboration equipped the leading financial institution with practical, actionable insights—enabling a shift from reactive defense to strategic resilience.
This tailored solution enabled this institution to:
Proactively identify cybersecurity gaps and address them effectively.
Enhance its governance and regulatory compliance posture.
Secure critical systems and customer trust in a threat-heavy environment.
As a result, the leading financial insititution is now better equipped to detect, anticipate, mitigate, and recover from cyber threats—elevating its cybersecurity function from a reactive safeguard to a long-term enabler of trust, resilience, and sustainable growth.
“The cybersecurity initiative became more than just a risk management effort—it evolved into a strategic foundation for the leading financial insitution’s resilience and trust-building, driving sustainable growth through enhanced capabilities and a strengthened security framework.”
Building Resilience: A Snapshot of Cybersecurity Transformation*
*Our solutions are fully adaptable, ensuring alignment with our clients' unique needs.
We Build Greater Impact Through Real Results
“We now have a much clearer understanding of the strengths and areas for improvement within our security system. This security assessment has helped us develop a more focused approach to safeguarding the integrity and trust in our organization.”
— Chief Information Officer, Leading Financial Insitution
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Multimatics
Multimatics is a leading provider of digital transformation solutions through consultancy, training, and certification services. Operating at the intersection of business and technology, Multimatics empowers organizations to optimize performance, enhance capabilities, and stay competitive in today's dynamic digital environment.
With a proven track record across industries, Multimatics specializes in delivering innovative solutions in areas such as ITSM, IT GRC, Cyber Security, Data Science, Project Management, Agile transformation, Business and Digital Transformation. Our programs and services are designed to drive measurable results and sustainable growth for our clients.
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