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COBIT 2019 Performance Management: Principles and Processes

COBIT 2019 Performance Management: Principles and Processes

COBIT 2019 Performance Management (CPM) is a term coined by COBIT to describe how an organization's governance and management system, as well as all of its components, function, and how they can be enhanced to meet the required standard to attain desired levels of capability and maturity. Its concepts and methodologies are aligned with and enhance the capability and maturity levels of CMMI v2.0.

COBIT 2019 Performance Management Principles

The COBIT 2019 Performance Management (CPM) is developed based on several principles. First, the CPM should be easy to understand and utilize. It also should be consistent with and support the COBIT conceptual model. Moreover, the CPM should allow management of the performance of all types of the governance system's components; it should allow to manage the performance of processes and other types of components.

Furthermore, the CPM should provide reliable, repeatable, and relevant results. It should be flexible as well, so it can support the requirements of different organizations with distinct priorities and needs. Last, the CPM should support distinct types of assessment, starting from self-assessments to formal appraisals or audits.

Main Processes of Managing Performance in COBIT® 2019

1. Process Capability Levels

A CMMI-based process capability scheme is supported by COBIT® 2019. Each governance and management objective's process can operate at several capacity levels, ranging from 0 to 5. The capability level is a metric that indicates how successfully a process has been implemented and is performing. All process activities in the COBIT core model are assigned capability levels, allowing for a clear specification of the processes and activities required to achieve the various capacity levels.

2. Rating Process Activities

A series of ratings can be used to describe a capability level that can be achieved to varied degrees. The range of possible ratings is determined by the circumstances in which the performance evaluation is conducted. A binary pass/fail set of ratings is applied for several formal methods which lead to independent certification.

On the other hand, less formal methods (often used in the contexts of performance-improvement) perform better with a larger range of ratings, such as: fully (capability level is achieved for more than 85 percent), largely (capability level is achieved between 50 percent and 85 percent), partially (capability level is achieved between 15 percent and 50 percent), and not (capability level is achieved less than 15 percent).

3. Focus Area Maturity Levels

When presenting performance without the specificity of individual process capability ratings, a higher level is sometimes required. Maturity levels can be utilized to accomplish this. Maturity levels are defined as a performance metric at the focus area level in COBIT® 2019. Maturity levels are linked to focus areas, and a maturity level is reached when all of the processes in the focus area attain that capability level.


Organizations can use the COBIT 2019 Performance Management (CPM) to identify areas where the maturity level of governance capabilities inside a system needs to be improved. As a result, organizations could achieve organizational process optimization and evaluation to identify areas for development. Therefore, all IT practitioners in an organization must have a thorough understanding of CPM, including its principles and processes.

Elue, E. (2020, July 27). Effective Capability and Maturity Assessment Using COBIT 2019. ISACA. https://www.isaca.org/resources/news-and-trends/industry-news/2020/effective-capability-and-maturity-assessment-using-cobit-2019
ISACA. (2018). COBIT 2019 Framework: Introduction and Methodology. ISACA.
Testprep Training. (2021, January 14). COBIT Performance Management Definition and Principles. Testprep Training Tutorials. https://www.testpreptraining.com/tutorial/performance-management-principles/

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