The changing techology requires proper operation and management to ensure its effectivity in supporting business operation. Measuring IT processes and management is important to deliver current state on how IT maturity brings value to the overall operation and identify points of improvements to manage and regulate overall processes.
Multimatics fully understands organizations’ needs in continuous development and improvements to sharpen their competitive edge in this digital transformation era. Therefore, Multimatics offers IT GRC training, certification, and consultancy based on internationally-recognized framework, COBIT® 2019 training to ensure organizations’ regulatory compliance in IT and boost their overall business performance.
The COBIT® (Control Objectives for Information and Related Technology) framework uses the ideas of capability level and maturity level to evaluate and enhance IT governance and management. Although there are some similarities between the two ideas, there are also some significant differences.
What are Capability Level and Maturity Level in COBIT®?
Capability level measures how an organization can successfully complete particular IT processes. Maturity level measures how an organization can successfully manage and regulate its IT processes.
Differences between Capability Level and Maturity Level
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Focus
Capability Level focuses on the specific processes, procedures, and controls of IT processes. Maturity Level focuses on the overall governance and management processes of IT processes.
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Level of Detail
Capability Levels provide a detailed assessment of specific IT processes and their effectiveness. Maturity Levels provide a more top-level assessment of an organization’s IT governance and management processes.
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Relationship
Capability Level represents effective performance of specific IT processes. Maturity Levels represents effective IT governance and overall management.
By using COBIT®, organizations can make crucial decisions about the IT Governance Architecture systems and IT Maturity Levels and successfully accomplish their goals and objectives. This can be achieved by focusing on goals particular to a governance system's management and governance components.
All process activities have maturity and capability levels standard for a clear definition of processes at various levels. These 4 steps can be executed for a comprehensive evaluation of maturity and capability level assessment based on COBIT®
How to Conduct a Tabletop Exercise?
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Introduce COBIT® 2019 to Stakeholders and Establish Assessment Awareness
Ensure that the stakeholders have indulged COBIT® 2019 framework and encourages full participation during the evaluation process to ensure assessments’ success
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Design Enterprise Program and Process based on COBIT 2019 Framework
Using COBIT® 2019 Framework Governance and Management Objective guide, organization can design process activities to the appropriate maturity and capability levels
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Rate Process Activities
Provide a score rating for capability and maturity levels. For the assessment, based on the maturity of the process, a value of 1-5 will be assigned to the capability and maturity levels.
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Evaluate Assessment Results
Getting the assessment's results is an important step in assisting the company in improving in areas with poor score ratings. Additionally, over time, the locations with poor score ratings wind up in a repository as a managed self-identified (MSI) issue or discovery. This helps to evaluate and improve the process in the future
Multimatics fully understands organizations’ needs in continuous development and improvements to sharpen their competitive edge in this digital transformation era. Therefore, Multimatics offers IT GRC training, certification, and consultancy based on internationally-recognized framework, COBIT® 2019, to ensure organizations’ regulatory compliance in IT and, increase their confidence to the stakeholders, and boost their overall business performance.
In order to improve its capability level and maturity level, organizations can include and consult the stakeholders in the processes for IT governance and improvement, and give them decision-making authority. By measuring IT Maturity with COBIT® 2019 organizations will improte its IT governance and improvement processes for their contributions and accomplishments. It is also important to be aware of any internal or external changes or difficulties that may have an impact on your IT governance and improvement processes.
Reference:
Achi, A., Salinesi, C., & Viscusi, G. (2016). Information systems for innovation: A comparative analysis of maturity models’ characteristics. In Advanced Information Systems Engineering Workshops: CAiSE 2016 International Workshops, Ljubljana, Slovenia, June 13-17, 2016, Proceedings 28 (pp. 78-90). Springer International Publishing
Andry, J. F., Wang, G., Suryantara, I. G. N., & Bernanda, D. Y. (2018). Assessing The COBIT Maturity Model in Manufacturing Company. IJNMT (International Journal of New Media Technology), 5(2), 109-115.
Ramlaoui, S., & Semma, A. (2014). Comparative study oComparative of COBIT with other IT Governance Frameworks. International Journal of Computer Science Issues (IJCSI), 11(6), 95.
Tocto-Cano, E., Paz Collado, S., López-Gonzales, J. L., & Turpo-Chaparro, J. E. (2020). A systematic review of the application of maturity models in universities. Information, 11(10), 466.
