ITIL® 4 Strategist: Direct, Plan and Improve (DPI)

Offered by AXELOS, ITIL® 4 Strategist: Direct, Plan and Improve (DPI) is designed to provide candidates with a practical understanding of how to direct, plan, and improve continual service value from strategy to operations. This includes understanding the key concepts of direction, planning, and improvement, and how to apply these principles across all organizational levels. The ITIL® 4 Strategist: Direct, Plan and Improve (DPI) training program offered by Multimatics is specifically crafted to help participants demonstrate a sufficient understanding and application of ITIL 4's guiding principles for directing, planning, and improving services. Our training material is based on the latest ITIL® 4 exam guidelines, complemented by engaging discussions and practical exercises to prepare you thoroughly for the qualification.

Disclaimer: ITIL® is a registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Examination

Program Objectives

Program Modules

Understand the Key Concepts of Direct, Plan & Improve

Understand the Scope of What is to be Directed and/or Planned, and Know How to Use Key Principles and Methods of Direction and Planning in that Context

Understand the role of Governance, Risk and Compliance (GRC) and Know How to Integrate the Principles and Methods into the Service Value System

Understand and Know How to Use the Key Principles and Methods of Continual Improvement for All Types of Improvements

Understand and Know How to Use the Key Principles and Methods of Communication and Organizational Change Management to Direction, Planning and Improvement

Understand and Know How to Use the Key Principles and Methods of Measurement and Reporting in Direction, Planning and Improvement

Understand and KnHow to Direct, Plan and Improve Value Streams and Practices

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Examination

Program Objectives

Program Modules

Understand the Key Concepts of Direct, Plan & Improve

02Understand the Scope of What is to be Directed and/or Planned, and Know How to Use Key Principles and Methods of Direction and Planning in that Context

Understand the Scope of What is to be Directed and/or Planned, and Know How to Use Key Principles and Methods of Direction and Planning in that Context

03Understand the role of Governance, Risk and Compliance (GRC) and Know How to Integrate the Principles and Methods into the Service Value System

Understand the role of Governance, Risk and Compliance (GRC) and Know How to Integrate the Principles and Methods into the Service Value System

04Understand and Know How to Use the Key Principles and Methods of Continual Improvement for All Types of Improvements

Understand and Know How to Use the Key Principles and Methods of Continual Improvement for All Types of Improvements

05Understand and Know How to Use the Key Principles and Methods of Communication and Organizational Change Management to Direction, Planning and Improvement

Understand and Know How to Use the Key Principles and Methods of Communication and Organizational Change Management to Direction, Planning and Improvement

06Understand and Know How to Use the Key Principles and Methods of Measurement and Reporting in Direction, Planning and Improvement

Understand and Know How to Use the Key Principles and Methods of Measurement and Reporting in Direction, Planning and Improvement

07Understand and KnHow to Direct, Plan and Improve Value Streams and Practices

Understand and KnHow to Direct, Plan and Improve Value Streams and Practices

.css-13o7eu2{display:block;}Become a Certified Professional with Us!

Become a Certified
Professional with Us!