ITIL® 4 Strategist: Direct, Plan and Improve (DPI)

Offered by AXELOS, ITIL® 4 Strategist: Direct, Plan and Improve (DPI) is designed to provide candidates with a practical understanding of how to direct, plan, and improve continual service value from strategy to operations. This includes understanding the key concepts of direction, planning, and improvement, and how to apply these principles across all organizational levels. The ITIL® 4 Strategist: Direct, Plan and Improve (DPI) training program offered by Multimatics is specifically crafted to help participants demonstrate a sufficient understanding and application of ITIL 4's guiding principles for directing, planning, and improving services. Our training material is based on the latest ITIL® 4 exam guidelines, complemented by engaging discussions and practical exercises to prepare you thoroughly for the qualification.

Disclaimer: ITIL® is a registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Target Audience

This program is designed for individuals who need a practical understanding of how to direct, plan, and improve continual service value from strategy to operations within an organization. It's especially beneficial for:

Leaders and managers at all levels who are responsible for guiding organizational direction, setting strategic plans, and driving improvement initiatives.
IT professionals who play a key role in designing, implementing, and optimizing value streams and practices.
Anyone involved in continual improvement programs, portfolio management, project management, or risk management within an IT-enabled environment.
Individuals looking to enhance their ability to align IT with business objectives and foster a culture of effective governance and planning.

Duration

The program is a 4-day intensive training class.

Method of Delivery

The program provided by Multimatics will be delivered through interactive presentation by professional instructor(s), group debriefs, individual and team exercises, behavior modelling and roleplays, one-to-one and group discussion, case studies, and projects.

Examination

Program Objectives

Program Modules

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ITIL® 4 Strategist: Direct, Plan and Improve (DPI)

Target Audience

Duration

Method of Delivery

Examination

Program Objectives

Program Modules

Understand the Key Concepts of Direct, Plan & Improve

Understand the Scope of What is to be Directed and/or Planned, and Know How to Use Key Principles and Methods of Direction and Planning in that Context

Understand the role of Governance, Risk and Compliance (GRC) and Know How to Integrate the Principles and Methods into the Service Value System

Understand and Know How to Use the Key Principles and Methods of Continual Improvement for All Types of Improvements

Understand and Know How to Use the Key Principles and Methods of Communication and Organizational Change Management to Direction, Planning and Improvement

Understand and Know How to Use the Key Principles and Methods of Measurement and Reporting in Direction, Planning and Improvement

Understand and KnHow to Direct, Plan and Improve Value Streams and Practices

Become a Certified
Professional with Us!

ITIL® 4 Strategist: Direct, Plan and Improve (DPI)

Target Audience

Duration

Method of Delivery

Examination

Program Objectives

Program Modules

Understand the Key Concepts of Direct, Plan & Improve

02Understand the Scope of What is to be Directed and/or Planned, and Know How to Use Key Principles and Methods of Direction and Planning in that Context

Understand the Scope of What is to be Directed and/or Planned, and Know How to Use Key Principles and Methods of Direction and Planning in that Context

03Understand the role of Governance, Risk and Compliance (GRC) and Know How to Integrate the Principles and Methods into the Service Value System

Understand the role of Governance, Risk and Compliance (GRC) and Know How to Integrate the Principles and Methods into the Service Value System

04Understand and Know How to Use the Key Principles and Methods of Continual Improvement for All Types of Improvements

Understand and Know How to Use the Key Principles and Methods of Continual Improvement for All Types of Improvements

05Understand and Know How to Use the Key Principles and Methods of Communication and Organizational Change Management to Direction, Planning and Improvement

Understand and Know How to Use the Key Principles and Methods of Communication and Organizational Change Management to Direction, Planning and Improvement

06Understand and Know How to Use the Key Principles and Methods of Measurement and Reporting in Direction, Planning and Improvement

Understand and Know How to Use the Key Principles and Methods of Measurement and Reporting in Direction, Planning and Improvement

07Understand and KnHow to Direct, Plan and Improve Value Streams and Practices

Understand and KnHow to Direct, Plan and Improve Value Streams and Practices

.css-13o7eu2{display:block;}Become a Certified Professional with Us!

Become a Certified
Professional with Us!