Multimatics

ITIL® 5 Foundation

Offered by AXELOS, ITIL® 5 Foundation introduces an AI-native operating model for the end-to-end management of digital products and services. This latest evolution shifts the focus from traditional IT service management to a holistic, organization-wide approach that integrates strategy, delivery, and digital experience. The ITIL® 5 Foundation training program at Multimatics is designed to equip participants with the skills to navigate complex, technology-enabled environments. You will learn to leverage AI governance, foster value co-creation, and apply the new Product and Service Lifecycle (PSLM) to drive measurable business outcomes. Our curriculum is strictly aligned with the latest ITIL® 5 syllabus, featuring expert-led discussions and exam-focused exercises.


Multimatics is an Authorized Training Organization for the ITIL® 5 Foundation program, accredited by PeopleCert.


Disclaimer: ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.

Target Audience
Target Audience

Target Audience

The program is ideal for individuals who need a basic understanding of the ITIL 5 framework or those looking to use ITIL to enhance the quality of IT service management within their organization.

  1. Entry-Level IT Professionals
  2. Experienced IT Practitioners & Managers
  3. Business & Digital Leaders
  4. Cross-Functional Team Members
Duration
Duration

Duration

The program is a 3-day intensive training class. 

Method of Delivery
Method of Delivery

Method of Delivery

The program provided by Multimatics will be delivered through interactive presentation by professional instructor(s), group debriefs, individual and team exercises, behavior modelling and roleplays, one-to-one and group discussion, case studies, and projects.