The Entry Certificate in Business Analysis™ (ECBA™) is an internationally recognized certification offered by the International Institute of Business Analysis (IIBA®) that validates foundational knowledge in business analysis. The ECBA™ training program by Multimatics is designed to introduce participants to the core principles of business analysis, including requirements gathering, stakeholder engagement, and process improvement. This comprehensive course provides hands-on learning to equip aspiring business analysts with essential skills and knowledge, preparing them to start their careers in the field of business analysis with confidence.
Entry Certificate in Business Analysis™ (ECBA™)

Target Audience
This program is suitable for:
- Individuals new to business analysis or considering a career in this field.
- Entry-level business analysts.
- Fresh graduates seeking to validate their business analysis knowledge.
- Professionals transitioning into a business analysis role.

Duration
The program is a 4-day intensive training class.

Method of Delivery
The program provided by Multimatics will be delivered through interactive presentation by professional instructor(s), group debriefs, individual and team exercises, behavior modelling and roleplays, one-to-one and group discussion, case studies, and projects.
Examination
Program Objectives
Program Modules
- Business analysis and the BA professional
- Understands what business analysis is
- Understands who a business analysis professional is
- Business analysis key concepts
- Understands The Business Analysis Core Concept Model™
- Understands key terms
- Understands requirements classification schema
- Understands stakeholders
- Understands requirements and designs
- Underlying competencies
- Understands analytical thinking and problem solving
- Understands behavioural characteristics
- Understands business knowledge
- Understands communication skills
- Understands interaction skills
- Understands tools and technology
- Techniques
- Understands the techniques and to recognize the key elements of the competency and why they are important
- Plan Business Analysis Approach
- Follows Rules in business analysis approach selection
- Understands levels of business analysis formality
- Understands business analysis activities
- Understands the timing of business analysis work
- Understands assessing complexity, size, and risk factors
- Follows Rules to gain stakeholder understanding and agreement
- Plan Stakeholder Engagement
- Understands stakeholder analysis
- Basic knowledge of stakeholder collaboration
- Basic knowledge of identifying stakeholder communication needs
- Plan Business Analysis Governance
- Follows rules in identifying an effective decision-making process
- Understands change control processes
- Basic knowledge of an effective prioritization process
- Follows rules to plan an effective approval process
- Plan Business Analysis Information Management
- Understands how to organize business analysis information
- Basic knowledge of appropriate level of abstraction
- Understands traceability
- Basic knowledge of planning for requirements reuse
- Follows rules to store and access business analysis information
- Basic knowledge on attributes for requirements and design management
- Identify Business Analysis Performance Improvements
- Understands reports on business analysis performance
- Basic knowledge of identifying business analysis performance measures
- Basic knowledge of assessing business analysis performance measures
- Basic knowledge of recommending business analysis performance improvements
- Prepare for Elicitation
- Understands elicitation scope
- Understands selecting appropriate elicitation techniques
- Follows Rules to set up logistics for elicitation activities
- Understands preparing supporting elicitation materials
- Understands stakeholder preparation for elicitation activities
- Conduct Elicitation
- Understands guiding the elicitation activity
- Follows rules to capture the outcomes of the elicitation activity
- Confirm Elicitation Results
- Understands comparing elicitation results against source information
- Understands comparing elicitation results against other elicitation result
- Communicate Business Analysis Information
- Understands determining objectives and format of communication
- Understands communicating the appropriate level of detail
- Manage Stakeholder Collaboration
- Understands gaining stakeholder agreement
- Understands monitoring stakeholder engagement
- Understands collaborative stakeholder relationships
- Trace Requirements
- Understands considering value and relationships while tracing requirements
- Understands identifying the relationships to track to effectively manage traceability
- Follows rules to determine appropriate traceability repository
- Maintain Requirements
- Basic knowledge of maintaining requirement and design information
- Basic knowledge of managing attributes
- Basic knowledge of managing requirements for long-term reuse
- Prioritize Requirements
- Understands determining the appropriate basis for prioritizing requirements
- Basic knowledge of guiding stakeholders through prioritization changes
- Basic knowledge of prioritizing new information
- Assess Requirements Changes
- Understands assessing the formality of the assessment process
- Basic knowledge of completing impact analysis activities
- Basic knowledge of guiding impact resolution activities
- Approve Requirements
- Understands stakeholder roles and authority levels
- Understands managing conflicts and resolving issues
- Understands using appropriate methods to gain consensus about key business analysis information
- Follows rules for tracking and communicating approval decisions
- Specify and Model Requirements
- Understands modeling requirements and designs
- Understands analyzing requirements and designs
- Understands identifying information for requirements and designs
- Understands developing the appropriate level of abstraction to meet various needs
- Verify Requirements
- Understands applying the characteristics of requirements and designs quality
- Understands performing verification activities throughout the work
- Follows rules using appropriate checklists for quality control
- Validate Requirements
- Basic knowledge of identifying assumptions in order to manage risks
- Basic knowledge of defining measurable evaluation criteria to assess the success of the change
- Basic knowledge of evaluating alignment with solution scope to support value delivery
- Define Requirements Architecture
- Basic knowledge of using requirements viewpoints and views effectively
- Basic knowledge of leveraging templates to develop the solution architecture
- Understands ensuring the set of requirements is complete
- Understands ensuring requirements relate to each other by identifying requirements relationships
- Understands defining the business analysis information architecture
- Define Design Options
- Understands identifying appropriate solution approaches
- Understands identifying improvement opportunities
- Understands allocating requirements to solution components and releases
- Understands developing design options aligned with the desired future state
- Analyze Potential Value and Recommend Solution
- Understands identifying the expected benefits of a potential solution
- Understands identifying the costs associated with a potential solution
- Basic knowledge of determining the value of a solution to key stakeholders
- Basic knowledge of assessing design options and recommending the appropriate solution
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