Design Thinking Professional Certificate

Design Thinking Professional Certificate provides a detailed understanding of key concepts and definitions to improve your interaction with the user experience. CertiProf® covers five key phases to be a Design Thinker: empathize, define, ideate, prototype and evaluate, which helps organizations to create useful proposals that adapt to the real needs of people; allowing them to expand the service portfolio, consolidate brand and improve results. Learn to gather ideas from multiple disciplines in a trial-free environment, which will provide a wider range of ideas. Become a Design Thinker with empathy, focused on the human being, collaborative, experimental and optimistic, qualities that will help you to use assertive resources so that the selected idea is successful.

Target Audience

Target Audience

Anyone interested in expanding their knowledge in Design Thinking and want to implement new tools to plan and organize the components of a service, to improve their interaction with the user experience.



The program is a 3-day intensive training class.

Method Of Delivery

Method of Delivery

The program provided by Multimatics will be delivered through interactive presentation by professional instructor(s), group debriefs, individual and team exercises, behavior modelling and roleplays, one-to-one and group discussion, case studies, and projects.


Program Objectives

Program Modules