Academy | Syllabus
CompTIA A+ Core 2 (220-1102)
Offered by CompTIA, CompTIA A+ Core 2 (220-1102) is the essential qualification for beginning a career in IT Support. In order to receive the CompTIA A+ certification, you must pass two exams: Core 1 (220-1101) and Core 2 (220-1102). The CompTIA A+ Core 2 (220-1101) training program offered by Multimatics is designed to help participants acquire the knowledge and skills required to conduct install, configure, and troubleshoot hardware issues in your organization. The training material is prepared based on CompTIA A+ Core 2 (220-1101) Exam Objectives Blueprint, accompanied by discussions and exercises to work on the questions.
Multimatics is an Authorized Training Partner for the CompTIA A+ program accredited by the CompTIA.
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Years of Experiences
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Delivered Training Programs
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Professionals
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Exam Pass Rate
Program Details
Durations
The program is a 5-day intensive training class.
Method of Delivery
The program provided by Multimatics will be delivered through interactive presentation by professional instructor(s), group debriefs, individual and team exercises, behavior modelling and roleplays, one-to-one and group discussion, case studies, and projects.
Who Should Attend?
This program is suitable for those considering a career in IT and computer-related fields.
Program Objectives
By the end of the program, participants will be able to:
- Install, configure, and maintain computer equipment, mobile devices, and software for end users
- Service components based on customer requirements
- Understand networking basics and apply basic cybersecurity methods to mitigate threats
- Properly and safely diagnose, resolve, and document common hardware and software issues
- Apply troubleshooting skills and provide customer support using appropriate communication skills
- Understand the basics of scripting, cloud technologies, virtualization, and multi-OS deployments in corporate environments
Examination Details
Duration
5 Days
Format
- Open BookClose Book
Level
-
Passing Grade
65%
Program Modules
Operating Systems
Topic Covered
- Identify Basic Features of Microsoft Windows Editions
- Use the Appropriate Microsoft Command-Line Tool
- Use Features and Tools of the Microsoft Windows 10 Operating System (OS)
- Use the Appropriate Microsoft Windows 10 Control Panel Utility
- Use the Appropriate Windows Settings
- Configure Microsoft Windows Networking Features on a Client/Desktop
- Apply Application Installation and Configuration Concepts
- Explain Common OS Types and Their Purposes
- Perform OS Installations and Upgrades in a Diverse OS Environment
- Identify Common Features and Tools of the MacOS/Desktop OS
- Identify Common Features and Tools of the Linux Client/Desktop OS