The Certification of Capability in Business Analysis™ (CCBA®) is a globally recognized credential by the IIBA® that validates intermediate-level skills and practical experience in business analysis. The CCBA® training program by Multimatics helps participants deepen their understanding of business analysis concepts, techniques, and best practices. Through real-world case studies and exercises, participants will enhance their ability to model processes, define business requirements, and implement solutions, positioning themselves for success as competent business analysts.
Certification of Capability in Business Analysis™ (CCBA®)
Target Audience
This program is suitable for:
- Business analysts with 2-3 years of work experience.
- Professionals in roles such as systems analysts, product managers, and project managers who perform business analysis tasks.
- Those looking to advance their careers and demonstrate their capabilities in business analysis.
Duration
The program is a 5-day intensive training class.
Method of Delivery
The program provided by Multimatics will be delivered through interactive presentation by professional instructor(s), group debriefs, individual and team exercises, behavior modelling and roleplays, one-to-one and group discussion, case studies, and projects.
Examination
Program Objectives
Program Modules
- Plan Business Analysis Approach
- Recommends action for selecting the business analysis approach
- Recommends action for level of business analysis formality
- Recommends action for identifying business analysis activities
- Recommends action for the timing of business analysis work
- Applied knowledge of assessing complexity, size, and risk factors
- Applied knowledge of gaining stakeholder understanding and agreement
- Plan Stakeholder Engagement
- Applied knowledge of stakeholder analysis
- Applied knowledge of stakeholder collaboration
- Applied knowledge of identifying stakeholder collaboration needs
- Plan Business Analysis Governance
- Applied knowledge of identifying an effective decision-making process
- Applied knowledge of developing an effective change control processes
- Applied knowledge of developing an effective prioritization process
- Recommends action for planning an effective approval process
- Plan Business Analysis Information Management
- Applied knowledge of how to organize business analysis information
- Applied knowledge of determining the appropriate level of abstraction
- Applied knowledge of traceability
- Applied knowledge of planning for requirements reuse
- Applied knowledge of storing and accessing business analysis information
- Applied knowledge on attributes for requirements and design management
- Identify Business Analysis Performance Improvements
- Recommends action for reports on business analysis performance
- Applied knowledge of identifying business analysis performance measures
- Applied knowledge of assessing business analysis performance measures
- Applied knowledge of recommending business analysis performance improvements
- Prepare for Elicitation
- Modifies rules for the elicitation scope
- Modifies rules for selecting appropriate elicitation techniques
- Modifies rules for setting up logistics for elicitation activities
- Modifies rules for preparing supporting elicitation materials
- Recommends action on stakeholder preparation for elicitation activities
- Conduct Elicitation
- Modifies rules for guiding the elicitation activity
- Modifies rules for capturing the outcomes of the elicitation activity
- Confirm Elicitation Results
- Recommends action on comparing elicitation results against source information
- Recommends action on comparing elicitation results against other elicitation results
- Communicate Business Analysis Information
- Recommends action on determining objectives and format of communication
- Recommends action for communicating the appropriate level of detail
- Manage Stakeholder Collaboration
- Applied knowledge of gaining stakeholder agreement
- Applied knowledge of monitoring stakeholder engagement
- Applied knowledge of collaborative stakeholder relationships
- Trace Requirements
- Applied knowledge of value and relationship considerations while tracing requirements
- Applied knowledge of identifying the relationships to track to effectively manage traceability
- Applied knowledge of determining an appropriate traceability repository
- Maintain Requirements
- Applied knowledge of maintaining requirement and design information
- Applied knowledge of managing attributes
- Applied knowledge of managing requirements for long-term reuse
- Prioritize Requirements
- Recommends action for determining the appropriate basis for prioritizing requirements
- Applied knowledge of guiding stakeholders through prioritization changes
- Applied knowledge of prioritizing new information
- Assess Requirements Changes
- Applied knowledge of assessing the formality of the assessment process
- Applied knowledge of completing impact analysis activities
- Applied knowledge of guiding impact resolution activities
- Approve Requirements
- Applied knowledge of stakeholder roles and authority levels
- Applied knowledge of managing conflicts and resolving issues
- Applied knowledge of using appropriate methods to gain consensus about key business analysis information
- Recommends action for tracking and communicating approval decisions
- Analyze Current State
- Recommends action for defining business needs
- Recommends action for the organizational structure and culture
- Applied knowledge of the organizational capabilities and processes
- Applied knowledge of the technology and infrastructure utilized by the organization
- Applied knowledge of organizational policies and business rules
- Applied knowledge of the organization's business architecture
- Applied knowledge of the organization's internal assets
- Applied knowledge of external influencers
- Define Future State
- Applied knowledge of articulating business goals and objectives
- Recommends action for determining the solution scope
- Recommends action for identifying constraints
- Applied knowledge of identifying potential changes to organizational structure and culture
- Applied knowledge of identifying new capabilities and business processes
- Applied knowledge of identifying new technology and infrastructure
- Applied knowledge of identifying new organizational policies and business rules
- Applied knowledge of ensuring business architecture is respected
- Applied knowledge of assessing resource alignment for future state and transition to future state
- Applied knowledge of identifying assumptions related to the future state
- Applied knowledge of evaluating the potential value for the future state
- Assess Risks
- Applied knowledge of identifying unknowns
- Applied knowledge of identifying and managing constraints, assumptions and dependencies
- Applied knowledge of quantifying the impact of risk factors
- Applied knowledge of assessing stakeholder and organizational risk tolerances
- Applied knowledge of recommending an effective course of action
- Define Change Strategy
- Recommends action for identifying the appropriate solution scope
- Applied knowledge of performing gap analysis
- Applied knowledge of completing the enterprise readiness assessment
- Applied knowledge of developing an effective change strategy
- Applied knowledge of developing appropriate transition states and completing release plans
- Specify and Model Requirements
- Recommends action for modeling requirements and designs
- Recommends action for analyzing requirements and designs
- Recommends action for identifying information for requirements and designs
- Recommends action for developing the appropriate level of abstraction to meet various needs
- Verify Requirements
- Recommends action for applying the characteristics of requirements and designs quality
- Recommends action for performing verification activities throughout the work
- Recommends action for using appropriate checklists for quality control
- Validate Requirements
- Applied knowledge in identifying assumptions in order to manage risks
- Applied knowledge of defining measurable evaluation criteria to assess the success of the change
- Applied knowledge of evaluating alignment with solution scope to support value delivery
- Define Requirements Architecture
- Applied knowledge of using requirements viewpoints and views effectively
- Applied knowledge of leveraging templates to develop the solution architecture
- Recommends action for ensuring the set of requirements is complete
- Recommends action for ensuring requirements relate to each other by identifying requirements relationships
- Recommends action for defining the business analysis information architecture
- Define Design Options
- Applied knowledge of using requirements viewpoints and views effectively
- Applied knowledge of leveraging templates to develop the solution architecture
- Recommends action for ensuring the set of requirements is complete
- Recommends action for ensuring requirements relate to each other by identifying requirements relationships
- Recommends action for defining the business analysis information architecture
- Analyze Potential Value and Recommend Solution
- Recommends action for identifying the expected benefits of a potential solution
- Recommends action for identifying the costs associated with a potential solution
- Recommends action for determining the value of a solution to key stakeholders
- Recommends action for assessing design options and recommending the appropriate solution
- Measure Solution Performance
- Applied knowledge in identifying appropriate measures for assessing solution performance
- Applied knowledge of validating selected performance measures with key stakeholders
- Applied knowledge in collecting appropriate performance measures to assess solution performance
- Analyze Performance Measures
- Applied knowledge of examining collected performance measures to assess solution performance
- Applied knowledge of highlighting identified risks
- Applied knowledge of identifying relevant trends
- Applied knowledge of testing and analyzing performance measures to ensure accuracy
- Applied knowledge of identifying the root cause of performance variances and recommending actions
- Assess Solution Limitations
- Applied knowledge of identifying internal solution component dependencies
- Applied knowledge of performing problem analysis to identify the source of solution limitations
- Applied knowledge of performing impact assessment activities to quantify factors that affect solution performance
- Assess Enterprise Limitations
- Applied knowledge of assessing enterprise culture
- Applied knowledge of completing stakeholder impact analysis
- Applied knowledge of assessing solution impact on organizational structure
- Applied knowledge of performing operational assessment
- Recommend Actions to Increase Solution Value
- Applied knowledge of ensuring appropriate solution performance measures are being used
- Applied knowledge of providing substantiated recommendations
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