Organizations have to keep up with the rapid changes in the market and maintain relevance to their customers since they have access to more information and their expectations are higher than ever before. Also, employees require more empowerment and involvement in their organizations. Only agile organizations that adapt to these changes and requirements from customers and their employees will thrive in this unpredictable market.
Business Agility

Target Audience
- Business owners
- Managers
- Business Leaders
- Executives

Duration
The program is a 3-day intensive training class.

Method of Delivery
The program provided by Multimatics will be delivered through interactive presentation by professional instructor(s), group debriefs, individual and team exercises, behavior modelling and roleplays, one-to-one and group discussion, case studies, and projects.
Examination
Program Objectives
Program Modules
- The Business Agility Manifesto - Building for Change
- What is VUCA?
- Current Situation - Next Generation of Organizations
- Principles and Ways of Thinking - Business Agility
- Next Generation of Organizations - Business Agility
- Business Agility- Example Capabilities:
- Business Agility
- Business Agility Definitions - What do they have in common?
- Business Agility
- Domains of Business Agility
- Domains of Business Agility – Relationship
- Domains of Business Agility - Leadership
- Domains of Business Agility – Operations
- Domains of Business Agility - Individuals
- Domains of Business Agility
- Business Agility
- Some Benefits - Business Agility
- Challenges to Business Agility
- Recap
- Introduction to the Domain
- Introduction to the Domain - Customer -Definition
- Introduction to the domain - Customer Delight
- Moving from Theory to Practice- Understand Your Customer
- Moving from Theory to Practice- Develop Customer Journeys
- Moving from Theory to Practice- Build Trust
- Measuring your Business Agility Maturity
- Practices, Methods, and Frameworks
- Introduction to the Domain
- Introduction to the Domain - Customer -Definition
- Introduction to the domain - Customer Delight
- Moving from Theory to Practice- Understand Your Customer
- Moving from Theory to Practice- Develop Customer Journeys
- Moving from Theory to Practice- Build Trust
- Measuring your Business Agility Maturity
- Practices, Methods, and Frameworks
- Relationships: Workforce - Introduction to the Domain
- Relationships: Workforce - Psychological Safety
- Relationships: Workforce - Incentive Scheme
- Relationships: Workforce - Talent Attraction and Development
- Relationships: Workforce - Measuring your Business Agility Maturity
- Relationships: Workforce - Practices, Methods, and Frameworks
- Relationships: The Board of Directors - Introduction to the Domain
- Relationships: The Board of Directors - Agile Governance
- Relationships: The Board of Directors -Represent the Customer
- Relationships: The Board of Directors - Ensure Transparency of Information
- Relationships: The Board of Directors -Measuring your Business Agility Maturity
- Relationships: The Board of Directors - Practices, Methods, and Frameworks Relationships: External Partners - Introduction to the Domain
- Relationships: External Partners
- Relationships: External Partner - Adopt Agile Procurement
- Relationships: External Partners - DeveIop Agile Contracts
- Relationships: External Partners - Onboard Partners
- Measuring your Business Agility Maturity
- Relationships: External Partners Practices, Methods, and Frameworks
- Leadership: One Team
- Leadership: One Team - Communicate the Greater Purpose
- Leadership: One team - Charter the Team
- Leadership: One team - Gain Buy-In
- Leadership: One team
- Leadership: One team - Practices, Methods, and Frameworks
- Leadership: Strategic Agility - Introduction to the Domain
- Leadership: Strategic Agility – Seta Clear Market Vision
- Leadership: Strategic Agility – Emergent Strategy
- Leadership: Strategic Agility – Market Creating Innovations
- Leadership: Strategic Agility
- Leadership: Strategic Agility – Practices, Methods, and Frameworks
- Individuals
- Individuals: Growth Mindset - Introduction to the Domain
- Individuals: Growth Mindset -Introduction
- Individuals: Growth Mindset - Say "I don't know YET"
- Individuals: Growth Mindset - Celebrate Failure and Learning
- Individuals: Growth Mindset - Shorten Feedback Loops
- Individuals: Growth Mindset
- Individuals: Growth Mindset - Practices, Methods, and Frameworks
- Individuals: Craft Excellence - Introduction to the Domain
- Individuals: Craft Excellence - Adopt Agile Techniques
- Individuals: Craft Excellence - Automate Repetitive Work
- Individuals: Craft Excellence - Measure Quality of Outcomes
- Individuals: Craft Excellence
- Individuals: Craft Excellence - Practices, Methods, and Frameworks
- Individuals: Ownership & Accountability - Introduction to the Domain
- Individuals: Ownership & Accountability - Give Authority
- Individuals: Ownership & Accountability - Align to Outcomes
- Individuals: Ownership & Accountability - Create Autonomy
- Individuals: Ownership & Accountability
- Individuals: Ownership & Accountability - Practices, Methods, and Frameworks
- Operations
- Operations: Introduction to the Domain
- Operations: Structural Agility - Introduction to the Domain
- Operations: Structural Agility
- Operations: Structural Agility - Create Value Delivery Teams
- Operations: Structural Agility - Maintain the Continuity of Ownership
- Operations: Structural Agility - Create Stable Teams
- Operations: Structural Agility
- Operations: Structural Agility - Practices, Methods, and Frameworks
- Operations: Process Agility - Introduction to the Domain
- Operations: Process Agility - Map the Value Streams
- Operations: Process Agility - Adopt Agile Methods
- Operations: Process agility - Move to Audit Governance
- Operations: Process Agility
- Operations: Process Agility - Practices, Methods, and Frameworks
- Operations: Enterprise Agility - Introduction to the Domain
- Operations: Enterprise Agility - Create a Value Stream Network
- Operations: Enterprise Agility - Create an Adaptive Portfolio
- Operations: Enterprise Agility - Fund Outcomes or Teams
- Operations: Enterprlse AgiIity
- Operations: Enterprise Agility - Practices, Methods, and Frameworks
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