Training & Certifications


The CompTIA A+ Certification is a vendor neutral credential. CompTIA A+ is globally recognized and accredited by ANSI, compliant with ISO 17024 standards and is approved by the U.S. Department of Defense to meet directive 8570.01-M requirements. It validates understanding of the most common hardware and software technologies in business and certifies the skills necessary to support complex IT infrastructures. CompTIA A+ is a powerful credential that helps IT professionals worldwide ignite their IT career.

CompTIA A+ establishes best practices in troubleshooting, networking and security across a variety of devices to set the stage for IT careers. The certification also matches professional tech skills with communication skills. It is developed and maintained by leading IT experts. Content for the exams stems from a combination of industry-wide survey feedback and contributions from our team of subject matter experts.


At the end of the program, the participants will be able to :

  • Assemble components based on customer requirements
  • Install, configure and maintain devices, pcs, and software for end users
  • Understand the basics of networking and security/forensics
  • Properly and safely diagnose, resolve and document common hardware and software issues while applying troubleshooting skills
  • Provide appropriate customer support
  • Understand the basics of virtualization, desktop imaging, and deployment

The CompTIA A+ Certification is aimed for Technical Support Specialist, Field Service Technician, IT Support Technician, and IT Support Administrator.


This program is 5 days of intensive training class.


It is recommended for CompTIA A+ candidates to have 6 to 12 months hands-on experience in the lab or field.


At the end of the program, the participants will be assessed with 90 minutes of CompTIA A+ Exam.


CompTIA A+ Certification will be awarded upon successfully passing the exam from CompTIA.


  1. Configure and apply BIOS settings
  2. Differentiate between motherboard components, their purposes, and properties
  3. Compare and contrast RAM types and features
  4. Install and configure expansion cards
  5. Install and configure storage devices and use appropriate media
  6. Differentiate among various CPU types and features and select the appropriate cooling method
  7. Compare and contrast various connection interfaces and explain their purpose
  8. Install an appropriate power supply based on a given scenario
  9. Evaluate and select appropriate components for a custom configuration, to meet customer specifications or needs
  10. Evaluate types and features of display devices
  11. Identify connector types and associated cables
  12. Install and configure various peripheral devices
  1. Identify types of network cables and connectors
  2. Categorize characteristics of connectors and cabling
  3. Explain properties and characteristics of TCP/IP
  4. Explain common TCP and UDP ports, protocols, and their purpose
  5. Compare and contrast wireless networking standards and encryption types
  6. Install, configure, and deploy a SOHO wireless/wired router using appropriate settings
  7. Compare and contrast Internet connection types and features
  8. Identify various types of networks
  9. Compare and contrast network devices, their functions, and features
  10. Given a scenario, use appropriate networking tools
  1. Install and configure laptop hardware and components
  2. Compare and contrast the components within the display of a laptop
  3. Compare and contrast laptop features
  1. Differences between the various printer types and summarize the associated imaging process
  2. Install, and configure printers
  3. Perform printer maintenance
  1. Use appropriate safety procedures
  2. Environmental impacts and the purpose of environmental controls
  3. Demonstrate proper communication and professionalism
  4. Fundamentals of dealing with prohibited content/activity
  1. Features and requirements of various Microsoft Operating Systems
  2. Install, and configure the operating system using the most appropriate method
  3. Use appropriate command line tools
  4. Use appropriate operating system features and tools
  5. Use appropriate operating system features and tools
  6. Setup and configure Windows networking on a client/desktop
  7. Perform preventive maintenance procedures using appropriate tools
  8. Differences among basic OS security settings
  9. Basics of client-side virtualization
  1. Common prevention methods
  2. Common security threats
  3. Implement security best practices to secure a workstation
  4. Data destruction/disposal method
  5. Secure a SOHO wireless network
  6. Secure a SOHO wired network
  1. Basic features of mobile operating systems
  2. Establish basic network connectivity and configure email
  3. Methods for securing mobile devices
  4. Hardware differences in regards to tablets and laptops
  5. Mobile device synchronization
  1. Troubleshooting theory
  2. Troubleshoot common problems related to motherboards, ram, cpu and power with appropriate tools
  3. Troubleshoot hard drives and raid arrays with appropriate tools
  4. Troubleshoot common video and display issues
  5. Troubleshoot wired and wireless networks with appropriate tools
  6. Troubleshoot operating system problems with appropriate tools
  7. Troubleshoot common security issues with appropriate tools and best practices
  8. Troubleshoot, and repair common laptop issues while adhering to the appropriate procedures
  9. Troubleshoot printers with appropriate tools

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