Training & Certifications


Cisco IP Telephony & Video, Part 1 (CIPTV1) v1.0 is a five-day course that prepares the learner for implementing a Cisco Collaboration solution at a single-site environment. This course focuses primarily on Cisco Unified Communications Manager Version 10.x, which is the call-routing and signaling component for the Cisco Collaboration solution Lab exercises included in the course help learners to perform post installation tasks, configure Cisco Unified Communications Manager, implement MGCP and H.323 and, SIP trunks, and build dial plans to place single site on-cluster and off-cluster calling for voice and video. Learners will also implement media resources, audio and video conferencing, and describe QoS.


At the end of the program, the participants will be able to :

  1. Define the role of Cisco Unified Communication Manager (CUCM) in a Cisco Collaboration Solution
  2. Understand the functions and purpose of a dial plan and implement on-cluster calling
  3. Configure MGCP, H.323 and SIP gateways
  4. Understand types of media resources that Cisco Unified Communications Manager supports
  5. Implement audio and video conferencing devices that can be used with Cisco Unified Communications Manager, built-in Cisco Unified Communications Manager software audio bridge, Cisco IOS-based audio and video conferencing bridges, and Cisco TelePresence conferencing products including Cisco TelePresence MSE 8000, Cisco TelePresence Server, Cisco Telepresence MCU, and Cisco TelePresence MCU, and Cisco TelePresence Conductor
  6. Provide an introduction to QoS with emphasis on the QoS components, often referred to as the QoS toolkit, that are used to provide services for various business applications

Network administrators and network engineers, CCNP Collaboration candidates, Systems engineers.


This program is 5 days of intensive training class.


Participants should have the following knowledge and skill:

  1. Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, switching and routing
  2. Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
  3. Basics of digital interfaces, PSTN, and VoIP
  4. Fundamental knowledge of converged voice and data networks

At the end of the program, the participants will be assessed with 75 minutes of Implementing Cisco IP Telephony and Video, Part 1 (CIPTV1) v1.0 Exam.


Implementing Cisco IP Telephony and Video, Part 1 (CIPTV1) v1.0 Completion Certification will be awarded upon successfully passing the exam from Cisco. This certification is a pathway towards getting CCNP (Cisco Certified Network Professional) Collaboration Certification. CCNP Collaboration Certification is awarded after completion of Implementing Cisco IP Telephony and Video, Part 1 (CIPTV1) v1.0, Implementing Cisco IP Telephony and Video, Part 2 (CIPTV2) v1.0, Troubleshooting Cisco IP Telephony Video (CTCOLLAB) v1.0, and Implementing Cisco Collaboration Applications (CAPPS).


  1. Cisco Unified Communications Manager Introduction
  1. Dial Plan Introduction and Implementation of Single- Site On-Cluster Calling
  1. Implementation of Single-Site Off-Cluster Calling
  1. Audio and Video Conferencing

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